|Wild Coconut Wear: Frequently Asked Questions
How do I place an order? TOP
Wild Coconut Wear products are available at our shops on Hyena Cart or Etsy. Links for both are available on the top of the home page. New items are added to the Hyena Cart shop most every Friday at 2:30 EST. The Etsy shop is randomly stocked and announced on Facebook.
Do you take custom orders? TOP
Most generally, no. On the rare occasion that WCW does open for custom orders it will be announced via our Facebook page. The link is available on the home page.
What types of payment do you accept? TOP
We currently accept payments through PayPal only.
When will my order be shipped? TOP
Orders for in-stock items typically ship within 3 business days. Business days do not include federal holidays or weekends. If there will be a further delay, it will be pre-announced or you will be contacted with additional options.
Why has my order tracking # not updated? TOP
WCW ships with the US postal service. For domestic orders, you will receive a delivery confirmation number through PayPal. Although this number is sometimes scanned along it's journey to you, it is only a delivery confirmation. It is only required to be scanned at the time of delivery.
Is it possible to cancel an order or make a return? TOP
Any in-stock orders that have not yet shipped may be cancelled for a 10% restocking fee. Pre-orders/Customs or Auction items may not be cancelled. Due to the intimate nature of our products, returns are not accepted. However, if you have a workmanship concern, please contact us within 30 days. Please note: We can only accept workmanship returns on items purchased directly from us, not from any 3rd party (such as BST sales, Diaperswappers groups, or eBay).
Do you offer co-ops or group orders? TOP
No, not at this time.
Do you sell wholesale to retailers? TOP
Not at this time, however, we are exploring some limited wholesale options. We will announce via our Facebook page when we are ready to take applications.
I think something is wrong with an item, what do I do? TOP
items are handmade, so you may find small variations in each piece-- This is normal with a handmade product. Occasionally, you may also
find light trace marks from our fabric pens used when cutting
fabric-- these can be easily removed with a baby wipe or a wet
washcloth. Returns/exchanges for workmanship concerns cannot be accepted past 30 days, so please contact us immediately. We can only accept workmanship returns on items purchased directly from us, not from any 3rd party (such as BST sales, Diaperswappers groups, or eBay).
Do you have a BST group on Facebook? TOP
We certainly do! The group is moderated by volunteer moms. Our official group is located here: https://www.facebook.com/groups/WCWBST/
New requests to join must go through a short screening process before being added. Make sure you follow the instructions in the group description. This process helps weed out known scammers and spammers.
How do I host a WCW giveaway on my blog? TOP
At this time, we do not participate in blog review/giveaways.
Why does wool work as a cloth diaper cover? TOP
Wool diaper covers are
probably most widely known for their wonderful leak protection. Wool
will keep baby's clothing, bedding and your lap dry. It initially
resists moisture forcing the diaper underneath to soak up as much as
possible. Of course your first line of protection IS that absorbent
diaper underneath your cover. But once the diaper has reached its
soaking point, the wool will now begin to soak moisture up. The
porous outer layers of the fibers quickly absorb (and then evaporate)
moisture. It will absorb up to 30% of its own weight in moisture
without feeling wet to the touch.
to the above, wool is naturally breathable and temperature regulating.
Meaning it's warm in the winter, cool in summer. It is, after all, meant
to keep sheep just the right temperature. The transmission of moisture
in and out of the wool keeps baby from getting chilled or sweaty (and
over heating). Felting the wool intensifies this feature
adding even more air pockets within the wool. Air is constantly circulating in
and out of these air pockets allowing baby's skin to breathe, stay dry
and rash/redness free. Allowing skin to breathe is, after all, one of
the popular reasons caregivers choose cloth diapering. Happy skin = a
Summer or winter, wool is the perfect wardrobe choice for the hip and fashionable youngsters:
We could go on and on about 'why wool,' however, our friends over at The Mindful Home blog have created a pretty comprehensive set of wool posts. Check them out!
Isn't wool too hot during warm weather? TOP
No! In fact wool is naturally temperature regulating and will keep your baby warm in the cool weather and cool in the hot weather. And considering your baby's bottom will often need a diaper cover, wool is the coolest option vs. plastic type alternatives.
What type of wool do you use? TOP
Wild Coconut Wear wool is selected specifically for it's softness and durability. It is a 95/5 merino wool/spandex blend interlock meaning it is 95% wool, 5% spandex blended into a single yarn which is knit on a machine into fabric. Interlock means it is a stretchy knit that looks the same on both sides. The spandex gives the fabric stretch and memory to return to it's original state.
The wool used is Oeko-Tex Standard 100 certified. You can read more about here- Oeko Tex Standard 100 .
Will you make a donation to our charity? TOP
WCW does believe in giving back to our community. We mostly do this quietly and not publicly with planned giving through the year. Unfortunately we are not able to give to every charity or cause and choose to give to causes that have personally touched us.
What size should I get? TOP
The most frequently asked question is what size to get. The most important step to purchasing the correct size is taking measurements over the bulkiest diaper you will be using with the cover and comparing them to the stated measurements in each listing. Particularly the rise. Hopefully
some of these photos will also help if you are still unsure. Remember, to be trim, pull on soaker style
covers are supposed to fit snugly. They stretch an amazing amount. Many
people are shocked, thinking when they first see a new one that it looks
small until putting it on. But it also does not hurt to size up when
you can get away with it, they just won't be as trim.
Most of the size
difference in each size step is in the rise. Another good place to start is looking up the rise
of your favorite diaper. It's nice to have about 2" more rise in your
cover then, an inch all around, but less will work too if you already
have a smaller size. There is very little difference between sizes in the width because they will almost always stretch width wise to fit most children.
Since the inseam on shorts is really not much of an
issue, the size is pretty flexible. When you get to
pants/longies then you really need to pay attention to the inseam. My
personal opinion is I like cuffed style for younger babies, under about a
year, because they grow SO fast. It's easy to fully cuff, then half
cuff then uncuff to get a nice long wear out of them. Now onto some
These are all my own baby. I will try to give approximate age and
any give time she can fit into 2-3 sizes, all with a different fit.
These are NB covers at birth, between 8-9 lbs. and 20". They do fit
snug and would have fit a much smaller baby. Now I will say, putting a
pull on cover on a brand new baby had a learning curve, but it was worth
it! My method for the pull on wool cover was to slip her
feet through the waist and into each leg hole a bit, then put her up on
my shoulder (like burping) and do a little tug/bounce and she'd wiggle
in the rest of the way. I mostly used them with fitteds, but with a
prefold, it was *very* trim. Especially around the doubters that tried
to tell me cloth was too bulky ;). I very rarely stock actual newborn covers as XS will fit most babies at or soon after birth. These NB covers fit her until about 11-12 lbs but we had already started using the XS before she outgrew the NB.
This set was taken in April, roughly 2 months old, 12 lbs and 22".
The first photo is a pair of XS longies. They did fit at birth but were
much looser and longer and would have been too much too big on a baby
that was very much smaller. The NB were a much better fit. The second
photo is also size XS a month later at about 3 months, 13lbs and 23".
She is now 4 months, 14.5 lbs, 24" and they still fit quite nicely
These are the NB size at about 3 months as well. These were at the
end of the size range for her and went into my FSOT pile right after
Next up is shorties, size XS at 3 months, 13ish lbs and 23". Since
there is no inseam to become too short, I think these will likely last
her most if not all summer-
This is an XS and then a small soaker at the same time/age/size as
above. You can see most of the difference is going to be in the rise.
The small also is not quite as trim, none of the stretch is being
utilized so it would not be as trim worn under clothing but is certainly
functional. The XS is still fitting nicely at 4 months now and I think
will for a little while yet. It is also a single layer only.
Here's the same XS now at 4 months. I would not purchase/make this
size for her at this point, but since it's already in use I think it
will still last awhile.
It's been awhile, but here are some updated pics! Kayla is
currently 7.5 almost 8 month old, about 18-18.5 lbs and 25.25" long.
Underneath all of these she is wearing a medium BV fitted from
Pattynaps. She still fits in that XS soaker-
Small fits a little better, and she could probably pull off a medium but I haven't given her one yet ;)-
Here are small shorts, hemmed and cuffed longies-
And here in a 12-18 month American Apparel lap tee from Tickety Bu.
I couldn't have matched these any better if I tried! The tee is
actually a little bit, I have the sleeves rolled up.
and last for now medium cuffed longies, they're still long but work
OK cuffed. Small are still a better fit. Medium hemmed just look crazy
long on her.
Remember that purple soaker and orange shorties from
last summer? They still fit this summer :). She is currently almost 14
months and somewhere between 21-22 lbs. and wearing a size 12 months in
most store bought clothing. Where has the past year gone? It's all
right here in photos, growing up in WCW! Under the wool in these
shots is a medium Elbee Baby fitted. I will say these have grown with
her, I would not choose size small for her now. Mediums fit but are a
bit big on her.
The shirt is a size 18-24 months American Apparel dyed by Tickety
Bu. I just love it, matches everything! She can still wear a 6-12 months
AA but 12-18 months is probably her proper size. She has plenty of room
in the 18-24m.
What diaper do you recommend under WCW covers? TOP
Your first line of defense against leaks and wetness is a good diaper! Any diapering system will work under WCW wool cloth diaper covers including prefolds, flats, fitted diapers and even pocket or all in one diapers as an extra line of protection. There are many, many companies that offer absorbent and high quality diapers. Companies I can personally recommend include-